Help

Frequently asked questions

Does Lynupp sell tickets?

No. Lynupp helps you choose a festival and plan your trip, then sends you to the right partners to book (ticketing, accommodation, transport).

Is it free?

Yes, completely.

What is "Plan my trip" for?

In three screens, you enter your dates, your departure point, your budget and your needs (accommodation, transport, tickets, activities). Lynupp then gives you a budget estimate, a map of accommodation near the venue, and the best routes. You can save this trip to pick it back up later.

What is "My Space"?

It's your account: there you'll find your trips in progress, your music (your favorite artists, a map of your genres, and the festivals that feature them) and your favorites. You log in with email + password, or via a link sent by email.

Can I save favorites without an account?

Yes. Your favorites are then kept in your browser, on this device. When you create an account, they're automatically linked to it.

How do I delete my account or my data?

Email us from your account's email via the Contact page, subject "Account deletion." The details of your rights are in the Privacy Policy.

I represent a festival / an artist: how do I correct information?

Get in touch via the Contact page, specifying the name concerned and the page link. We handle correction and removal requests on a case-by-case basis.

Is the information about festivals reliable?

We do our best to keep it up to date, but dates, prices and lineups change. Always check with the organizer before buying a ticket or booking travel.